Category: iCloud

MacDaddy Security News: Australian Mac and iOS users find devices remotely locked, held for ransom (and how to keep yours safe)

The Sydney Morning Herald reports that several Australian Mac, iPhone, and iPad users are finding that their devices have been locked remotely through Apple’s Find My iPhone service by someone using the name “Oleg Pliss.” The hacker (or hackers) then demand payments of around $50 to $100 to an anonymous PayPal account in order to restore the devices to their owners. An active thread on Apple’s support forum was started yesterday as users started to discover that they had been targeted by the attack. According to that discussion, users are finding all of their devices locked at once rather than a single device per user. Based on that report and the fact that Find My iPhone is being used to hold the devices hostage, it seems likely that the perpetrator has gained access to these users’ iCloud accounts—possibly through password reuse by those users—rather than some device-specific malware or hack.     Because the hackers used Find My iPhone Read the full article →

5 resolutions for a better digital life

MAC 911 backup, security, troubleshooting Christopher Breen@BodyofBreen Dec 30, 2013 6:00 AM print It’s the time of year when we make promises for the new year that are routinely broken before that year is a week old. And for this reason, far too many of us simply resolve to never make another resolution. (Because, after all, that’s an easy one to keep.) But when it comes to the health of your computer and Internet life, it pays to make a greater effort. With that in mind, I’ve resolved to end 2013 with a list of resolutions (and the consequences of not living up to them) to be carried out in 2014. I will back up my data The two things that people lie about most are the frequency of their flossing (fewer than 30 percent of people in the U.S. do it routinely) and the integrity of their data backup. “Oh sure,” they claim, “I have a backup.” But dig deeper and ask “And so you’d have no problem if I used this powerful magnet to Read the full article →

iOS: How to restore your content

Learn how to restore the content on your iPhone, iPad, or iPod touch using iCloud or iTunes. iCloud and iTunes can back up most data on your iPhone, iPad, or iPod touch. Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes. * Backup of purchased music is not available in all countries. Backup of purchased TV shows occurs only in the United States. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBooks Store. iCloud How to restore from a backup To learn more about what is backed up, see the iCloud: Backup and Restore Overview article. When you go through Setup Read the full article →

iOS: How to back up your content

Learn how to back up the content on your iPhone, iPad, or iPod touch using iCloud or iTunes. iCloud and iTunes can back up most data on your iPhone, iPad, or iPod touch. Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes. * Backup of purchased music is not available in all countries. Backup of purchased TV shows occurs only in the United States. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBooks Store.   iCloud How to back up iCloud automatically backs up the most important data on your device using iOS 5 or later. After you have enabled Backup on your iPhone, Read the full article →

iCloud: Restore your iOS device from iCloud

When you set up a new iOS device or need to restore information on one you already have, your iCloud backup makes it easy. Restore from an iCloud backup On your iOS device, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it. You must update your device to the latest version of iOS to make sure you can restore from a recent backup of another device, such as a lost or broken device. Make sure you have a recent backup to restore from. Go to Settings > iCloud > Storage & Backup, then look at the bottom of the screen for the message Last Backup, followed by the date of the latest backup. For information about backing up manually now, see Back up your iOS device to iCloud. If you don’t see a backup you expected to be there, see the Apple Support article iCloud: Troubleshooting restoring an iCloud backup. Go to Settings > General > Reset, then tap Read the full article →

How-to: Safely delete an iCloud account from your Mac or iOS device

by SARAH GUARINO This is the first entry in our new, weekly how-to’s column. Check back every Saturday for a new how-to: First off, before we begin and actually discuss how to safely delete an iCloud account, we should discuss the different scenarios as to why you might need to delete your iCloud account off of your devices. If you are using the same Apple ID as a family member for iCloud, several different outcomes could result from this.  Odds are that your content got merged, and all of your personal information is mixed together. You are both getting frustrated that your contacts are disappearing because you each delete and re-add them and iCloud pushes the changes to both of you. You also might be getting each other’s iMessages and FaceTime calls. Or one of you is using and enjoying the features and benefits of iCloud whereas the other isn’t and is missing out on features like Backup to iCloud and Find my Device. The email address associated with the Apple Read the full article →

How-to: Change the email address associated with your Apple ID

by SARAH GUARINO This is the second article in our new Saturday how-to series (see last week’s post about safely deleting an iCloud account) It is highly recommended that you tie an active, valid email address to your Apple ID. The Apple ID is your login for Apple services such as iTunes, App Store, iMessage, and FaceTime. By actually using an active email address for your Apple ID, you will receive important emails from Apple. Additionally, iTunes will email you whenever you purchase paid content from iTunes, including iBooks and Apps. Apple will also email you if the password for your Apple ID was changed, someone tried using Find My Device, or your Apple ID was used on a brand new device. It is important to track this information in order to stop an issue if someone has hacked your account. Keeping tabs on iTunes purchase alerts could also ensure that someone is not using your account to get their content at your cost…     Some people need Read the full article →

Apple confirms App Store, iTunes and Calendar outages, services still down for many

Update: App Store, iTunes and Calendar Services are back up! After receiving several reports from readers experiencing issues with accessing the App Store, iCloud, and other online Apple services, Apple has finally updated its system status pageconfirming outages for the iTunes Store, Mac App Store, and App Store. It also confirmed that some users were experiencing issues with iCloud calendars. While Apple’s status page only shows outages between 9:40 and 11:50 AM this morning, many users continue to experience problems accessing services… As highlighted by the collection of tweets below, many iOS users are still unable to access the App Store, iTunes, and iCloud services: Read the full article →

MobileMe shuts down, though Apple still offering migrations, iDisk, Gallery downloads

    If you haven’t done so already, the time has finally come to make the switch from MobileMe to iCloud. Apple closed down their old syncing service today and removed the iDisk and MobileMe Gallery apps from the App Store, leaving behind any stragglers who have not yet made the jump to the new iCloud hotness launched alongside iOS 5 last year. If you are one of those stragglers, you’ll be happy to know that you can move your data to iCloud right from the MobileMe homepage, and it seems Find My iPhone will still function for users who have not updated to iCloud due to their devices being too old to run iOS 5 or OS X Lion, and iDisk and Gallery files can still be retrieved for a limited time. MobileMe started its life as iTools, a free collection of Internet-based tools for Mac users that launched on January 5, 2000. iTools users would receive a free @mac.com email address and the first iteration of iDisk, among other features. Two and a half years later, Apple Read the full article →